Frequently Asked Questions

1. What types of clothing do you offer?
We specialize in men’s clothing, including jackets, shoes, shirts, hats, and more. Our collection is inspired by top Moroccan brands and combines style, quality, and comfort.

2. How long does delivery take?
We deliver products within 2 to 3 days, ensuring you receive your order promptly.

3. What are the shipping fees?
Shipping costs range from 25 to 35 DH, depending on your location.

4. Who handles the delivery?
We work with professional shipping companies to guarantee fast and reliable delivery.

5. What is your payment method?
We operate on a cash-on-delivery (COD) basis for your convenience.

6. What is your return policy?

• If the product is not as described, it can be returned free of charge.
• For returns without a specific reason, the product must be in its original condition, and a fee of 20% to 30% of the product's value will apply.

7. How do I start a return?
To initiate a return, contact our customer support team at

saadbrahim1234567@gmail.com

 or call us at [0606451650].

8. Do I need to make any payment upfront?
No, payment is made only upon delivery.

9. What sizes do you carry?
We offer a wide range of sizes to accommodate different needs. Check our size guide or reach out for assistance.

10. How do I contact customer support

saadbrahim1234567@gmail.com

Thank you for shopping with Vonavoy! We’re committed to providing you with exceptional service and quality products.